Your order will arrive in discreet, plain brown packaging from “Fulfillment Center” with no indication of what’s inside. Smaller packages may also arrive in discreet, plain bubble envelopes. For international packages, the description on your customs slip will need to describe the goods inside. Typically, the description will say "Massage Kit" but the description may vary based on shipper or destination country.

Please note that we are not able to guarantee discretion for international orders or orders shipped to APO addresses due to strict carrier regulations. A detailed description of goods on customs documentation is required by USPS.

Yes, we ship almost anywhere, including to the UK & EU! To get your order to you, we've partnered with Passport Shipping and they will be the Seller for all orders to the UK for orders under €135 and orders to the EU for orders €150 and under.

Please note that we are not able to ship to PO Boxes in the UK & EU.

If you have a question about shipping to your home country, reach out to wishead03@gmail.com for more information.

Generally, it takes 2-3 days for a shipment to leave the warehouse. Currently, US economy shipping can take 5-10 business days, US standard shipping can take 3-6 business days, and international shipping can take up to 3 weeks. If you need your order sooner. Reach out to wishead03@gmail.com for further shipping advice or region-specific estimates! 

If you spend $69 or more (after discount codes are applied and before taxes are calculated), you automatically qualify for free US economy shipping. No code is necessary to redeem this offer but please keep in mind if you do use a discount code that your total must equal $69 after code redemption. Free economy shipping is currently only available for customers within the contiguous United States, but we are working on extending the fun for our overseas friends in the future!

Our economy shipping method is typically UPS SurePost or DHL Ground, which are less expensive but slightly slower shipping methods. For standard shipping, we use either DHL Small Parcel Expedited or UPS Ground. Please note that your package may be handed to USPS for final delivery.

We offer expedited shipping for our US customers. Expedited shipping within the United States is shipped via UPS 2nd Day Air, and takes approximately 1-2 business days to arrive from the ship date.

Please note that due to delays in shipping caused by global supply chain issues, we are not able to guarantee delivery dates during the holiday season or refund shipping fees in case of delays.

In order to speed up delivery times, we also use handoff carriers for economy and standard shipping. In that case, your package will be picked up by a handoff carrier and tendered to USPS for final delivery. The assigned USPS tracking may not update until the package is handed over and scanned at their facility. This may take a few business days, but allows shipments to leave our warehouse faster.

We are able to ship to PO Boxes within the United States through Economy shipping only.

We are not able to adjust payment methods after orders are placed. For any issues and concerns, please contact our customer service team at wishead03@gmail.com.

We want to make sure you receive your goodies! If you realize the issue before you’ve received a tracking number or shipping notification, email wishead03@gmail.com as soon as possible. We’ll do our best to intercept and redirect your order.

Absolutely! You can gift anything in our online store. Simply enter your giftee’s address during checkout and we’ll make sure the package arrives at their door. Our invoices do not include pricing so the lucky recipient will never know what you spent.

P.S. If you don’t know your giftee’s address, our digital gift cards also make a great option!